1. General Information
At Hirvium, we strive to deliver the highest quality candidate assessment and hiring platform. Since our platform offers digital services and online assessment capabilities, we maintain a clear refund policy to ensure fairness and transparent business practices.
2. Billing & Ownership
All billing actions, payments, subscription invoicing, and refund processing related to Hirvium are handled exclusively by Space Made Code LLC.
Any request for refund, dispute, or invoice adjustment must be directed to Space Made Code LLC through our official support email.
3. Subscription Refunds
Unless otherwise specified in a separate written agreement with Space Made Code LLC, all subscription purchases, including monthly and annual plans, are generally non-refundable.
You may cancel your subscription at any time. Upon cancellation, your access will remain active until the end of your current paid billing period, and no further charges will be made. No prorated refunds will be issued for unused portions of a billing cycle.
4. Exceptions
Space Made Code LLC evaluates refund requests on a case-by-case basis. Refunds may be granted in sole discretion under the following circumstances:
- Technical Glitches: Persistent system errors preventing you from using the service that our engineering team cannot resolve within a reasonable time frame.
- Billing Errors: Double charging or incorrect invoice calculations.
5. Contact Us
If you have any questions or would like to submit a billing inquiry or refund request, please reach out to us at:
Email: info@hirvium.com